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Customer Portal maintenance

To enhance our Falcon Customer Portal we may interrupt the service for some time. Please find all news below

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On Tuesday, September 9th Dassault Falcon will launch a new Customer Portal, featuring Single Sign-On (SSO) access to all subscription-based Falcon Smart programs, including Falcon Spares Online, CATS, FalconBroadcast and other resources.

All websites will be down for maintenance September 8th from 1800 EDT until the 9th. You will receive an email prior to launch detailing your new SSO log-on process with a link to create a new Pin Code, if you do not please contact your Customer Service representative.

We invite you to view the tutorials describing your new Pin Code process and Customer Portal settings.

Your first login may take you inside the new Customer Portal, once successfully logged-in you can select a resource (Falcon Smart program) and thereafter bookmark this resource to go there directly in the future (all SSO log-ins are valid for 12 hours).


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Dassault Aviation

Direction Générale des Avions Civils
78 Quai Marcel Dassault
92552 Saint-Cloud Cedex 300
France​
+33-1-47-11-40-00

Dassault Falcon Jet Corp.

Teterboro Airport,
Box 2000
South Hackensack, NJ 07606
USA
+1​-201-440-6700