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Dassault Falcon to Provide On-Site Support in 2010
 
1/20/2010
(Teterboro, New Jersey, January 20, 2010) – Dassault Falcon will continue its practice of positioning technical support personnel and spare parts in strategic locations to assist operators who will be traveling to highly-attended events in 2010. These events include the World Economic Forum, in Davos, Switzerland; The Singapore Airshow, in Singapore; Super Bowl XLIV, in Miami, Florida; the 2010 Winter Olympics, in Vancouver, Canada; and the World Cup in South Africa.
 
"We will be deploying extra personnel and resources to make sure that our operators have the highest level of support as they travel to these events,” said Jacques Chauvet, Senior Vice President of Worldwide Customer Service. "The level of support we’re able to offer is also due, in large part, to the strategic global expansion over the past two years of our parts warehouses and company owned service centers,” he added.
 
In addition to 24/7 technical hotline assistance, Dassault will have dedicated personnel providing support. Spare parts warehouses in Le Bourget, France; San Jose, California; Teterboro, New Jersey; and Singapore will be stocked with ample inventories to support spare part needs. Dassault will also strategically position spares inventory in Western Canada and South Africa to support Falcon activity during the Winter Olympics and World Cup events and will facilitate the import/export if required. In addition, Dassault will arrange for the transportation needed to deliver the parts.
 
Dassault’s personnel are positioned at these events to provide any necessary troubleshooting assistance, and will coordinate closely with local Authorized Service Centers and the nearest parts warehouse to minimize any delays in return to service should an AOG situation arise.

Note for the Editors

Dassault Falcon is the recognized global brand for Dassault business jets which are designed, manufactured and supported by Dassault Aviation and Dassault Falcon Jet Corp.

About Dassault Aviation

Dassault Aviation is a leading aerospace company with a presence in over 90 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcons. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,500 Falcon jets have been delivered. Dassault offers a range of six business jets from the twin-engine 3,350 nm large-cabin Falcon 2000S to its new flagship, the tri-engine 6,450 nm ultra-long range Falcon 8X.

About Dassault Falcon Jet

Dassault Falcon Jet Corp., is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America and South America.

 
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