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TEB 1415 Service Bulletin and Technical Programs Coordinator

TEB 1415
About the job
Under the direction of the Supervisor of Strategic Planning, the Service Bulletin and Technical Programs Coordinator is responsible for coordinating the release of service bulletins and technical programs as they affect spare parts programs. This includes maintaining an optimum inventory investment while meeting customer service level goals. To accomplish this task, the incumbent must be able to analyze, organize and execute the requisitioning of the material requirements for Dassault and Little Rock service bulletins as well as parts for technical programs

Please note that this position is located in Teterboro, NJ.
Prepare DFJ Spares organization to support the release of DA and DFJ Service Bulletins for:
Parts Support: Estimate initial demand, issue material requisitions for purchase and administer inventory updates for long-term planning
Commercial Issues: Coordinate the SB Advisories review for DFJ (Warranty /Spares Marketing/Account Reps/Service Engineering), administer commercial notes in the Spares System (FACTS), and present informative sessions to the Account Representative group for special programs.
Documentation Service Bulletins: Review customers¿ orders and aircraft eligibility based on the configuration status, coordinate the documentation stocks with Dassault Aviation Library and the entries in DFJ Spares system and report sales to Dassault Aviation.

Prepare the DFJ Spares Organization to support the release of DA and DFJ Technical Programs including DA NORIA issues, vendor service bulletins and monitor special spares technical programs progress
Communicate with Management and other DFJ personnel regarding Service Bulletin and Technical Program status
Assist the Account Representatives with the resolution of customer issues regarding Service Bulletin and Technical Program status
Other duties may be assigned by management in order to meet department or business objectives on an as needed basis.
Required qualifications
Ability to read/write/speak French and English
College degree or equivalent experience
Four years of material planning experience with two years in an aviation related industry using an automated inventory management system (i.e., MRP, SAP, MCA or DRP)
Ability to work as part of a team with other departments and to manage programs with little supervision
Ability to communicate effectively (written and verbally) with both internal and external customers in a professional manner
Proficiency with MS Office Suite (Word, Excel and Access)
Familiarity with FAA or EASA regulations with regards to parts procurement, documentation and traceability
Experienced in the use of industry standard Illustrated Parts Catalogs, ATA Technical Manuals.
Desired qualifications
A&P license, APICS certification or CPIM and proficiency with databases and queries are all desired qualifications

For more information

Dassault Aviation

Direction Générale des Avions Civils
78 Quai Marcel Dassault
92552 Saint-Cloud Cedex 300


Teterboro Airport,
Box 2000
South Hackensack, NJ 07606